Giving a home or commercial space an updated look can be as easy as upgrading interior or exterior doors and accessory fixtures.
After many years of working in the construction industry, Chad Crenshaw knew that developing a company that specialized in a niche product, like iron doors and accessory fixtures, would have great appeal to builders and homeowners.
“While on the other side of the construction industry, we looked long and hard to find iron doors for a client, but there weren’t any companies concentrating on a maintenance-free iron door. All other companies were fabricating doors with powder coating. These doors were rusting and fading over time,” says Crenshaw. “This is what gave me the idea to start Love That Door. Originally, we were going to only sell our doors and accessory fixtures wholesale, but we realized that it would be great to offer our amazing products to the general public, and our business has grown ever since.”
Love That Door, the premier hand-forged wrought-iron door manufacturer and distributor, is a family-owned business that has served the state of Texas and beyond for more than 15 years. The company has two locations, one in downtown Grapevine and the other in Frisco.
According to Crenshaw, it’s all about teamwork when you are a family-owned business. Regardless of job description, everyone works in some capacity to serve clients, and everyone projects an owner mentality, with a deeper level of dedication to and pride in the work they do.
Love That Door offers clients over 100 current design options to select from, but if having a custom look is desired, its knowledgeable in-house design staff guides clients through the creation of beautiful wroughtiron residential and commercial doors, gates, accessory fixtures and much more.
“We have the ability to build any design clients can dream up for interior and exterior doors, access gates, railings and window inserts,” says Crenshaw. “We also offer exterior iron lighting to complement the new door and interior lighting.”
The custom design process is simplified with help from an in-house CAD designer, who can create the perfect product or collection of products. With endless design possibilities, the only limitations lie within the boundaries of the client’s imagination.
“Once a client has approved their CAD design, the fabrication process beings, with the typical timeline being 10 to 14 weeks for their hand-forged product to be created,” says Crenshaw. “Clients remain informed throughout the entire process, and once the products are ready, clients are always excited to view the production photos they receive.”
The Love That Door team works diligently to maintain the high quality of the products they create. Making a business decision to zinc dip items, which helps prevent any rusting or discoloration, over powder coating as other fabricators might, is important to extending the life of the company’s products. All products come with a very competitive warranty and the company fully stands by its creations.
Having eye-catching doors and lighting fixtures is about more than simply creating a beautiful home or commercial space for the team at Love That Door. It’s about bonding with clients to help them create doors and accessory fixtures that reflect their personalities and values.
Impeccable attention to detail and a dynamic design that captures what the client wants is how that is best reflected. “We want each client to feel as though they are our only client,” says Crenshaw. “We take about 150 to 200 orders for doors per month, and we pride ourselves on excellent customer service, attention to detail and follow through, from the time of sale until the final touch-up.” Because of this, Love That Door receives numerous referrals, and that kind of compliment cultivates a high level of satisfaction in the team’s work.
“We want to know each client by name, and we want them to feel good about referring their friends and family to us—there is no better compliment than that,” says Crenshaw.
Leslie Chatman is a freelance writer specializing in lifestyle and culture content. Find out more on her publication popgoesthecity.com.